Gratitude and Gratuity — Lord Walkinshaw
Lord Walkinshaw crest
Lesson Six of Six — Free, and Open to All

Gratitude and Gratuity

Who to tip, how much, and the quiet difference between an obligation and a genuine thanks.

The principle
A tip is not an obligation to perform. It's a direct acknowledgment that someone's effort made your experience better.

General guidance (U.S. customs, which vary elsewhere)

Restaurants, table service: 18–20% is now the standard expectation, not the ceiling it once was.
Coffee shops, counter service: optional, but a dollar or rounding up is appreciated, never required.
Hair, salon, spa services: 15–20%, given directly to the person who served you when possible.
Hotel staff: a few dollars for bags carried, a similar amount for housekeeping per stay.
Delivery drivers: 15–20%, with a slightly higher floor in bad weather.
Pair the tip with a word. "Thank you, that was wonderful" alongside the money is what separates gratitude from mere obligation.
What actually matters
Tipping is one of the few remaining places where ordinary people can, in a small and immediate way, materially help someone else's day. Old society understood obligation. This is simpler than that — it's just gratitude, made visible.